Abstract:
The issue of nonperforming loan (NPL) is crucial in the context of Bangladesh. It is more 
crucial in case of the state-owned commercial banks (SCBs). As per annual reports of 
Bangladesh Bank (BB), the overall NPL ratio of the banking industry is about 9% during the 
research period, 20009-2020. But the NPL ratio of the SCBs is about 22% during the same 
period. Despite having valuable strengths like sovereign ownership, qualified manpower and 
enormous infrastructure, the performance of the SCBs is disappointing. According to the 
annual reports of the SCBs, the average share of the industry NPL of the SCBs was 47.44% as 
against 26.71% share of industry asset during 2009-2020. This high rate of NPL has become a 
matter of concern for all. Though the regulators and the government have taken several steps, 
the NPL is increasing at a progressive rate. The first step of the way out of this situation is 
obviously subject to the identification of actual causes of the NPL. Under this backdrop, this 
paper attempts to identify the determinants of the NPL of the SCBs of Bangladesh. For this 
purpose, I studied a novel panel data for a period of 2009-2020 along with the analysis of 
primary data to identify the impact of the qualitative factors. Note that it is not possible to go 
back beyond 2009 since one of the SCBs, BDBL, commenced its function as a commercial 
bank in 2009.  
The NPL is not a local issue only. In fact, it has become a global issue since the Asian crisis of 
1997 and this issue has attracted increased attention after the global financial crisis of 2007
2008. Since then, researchers have carried out many studies to find out the determinants of the 
NPL of banks. Those studies are mainly quantitative analysis, in which static or dynamic panel 
data are regressed using estimator such as Pulled OLS, Fixed Effect (FE) and Randoms Effect 
(RE) and GMM either discretely or together. A few studies are, however, conducted using 
VAR model specially where the feedback effects of NPL on the independent variables are 
examined. Except for a very few cases, almost all the previous studies used panel data over a 
period of 5 to 12 years. Some of the previous studies estimate the impact of only 
macroeconomic variables while some estimate the impact of only bank-specific factors. On the 
other hand, many of the earlier studies investigate the joint impact of macro and bank-specific 
variables. The common macroeconomic variables used in the previous studies are GDP growth 
rate, inflation rate, unemployment rate, exchange rate, weighted average lending rate and share 
price index. On the other hand, commonly estimated bank-specific variables are credit growth, 
bank size, loan deposit ratio, management inefficiency, ROA, and ROE. However, some very 
important issues are missing in all the earlier studies. One very important missing issue is the 
study of the impact of supply of loanable fund on the loan quality. Loan is a major asset for a 
bank created using fund, which largely depends on the demand for loanable fund. This asset or 
use of fund must be impacted by the liability or source of fund i.e., the supply of loanable fund, 
a major portion of which comes in the form of deposits collected from the depositors by the 
banks. Another missing component is the analysis of the impact of ICT combining with other 
explanatory variables for the NPL. Modern lending business uses ICT all the time. The success 
of lending business largely depends on the proper management of ICT risk of a bank. Similarly, 
the examination of the influences of risk associated with asset liability management (ALM) is 
missing in the previous studies though bank business is basically a business of ALM. Previous 
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studies have also not estimated the influence of forbearance as far as I know. Banks grant the 
forbearance, especially in the form of interest waiver, not as an endowment but for facilitating 
the recovery of loans and advances. So, studies that attempt to identify determinants of NPL 
should cover the impact of the forbearance too.  
Nevertheless, quantitative analysis is not enough for identifying the determinants of the NPL 
even if the impact of the supply of loanable fund, ICT, ALM and forbearance is considered. 
There are factors such external pressure, internal malpractice, poor corporate governance, 
aggressive banking etc., which are believed to have significant impact on the NPL but it is not 
possible to maintain time series data on such factors. To capture the impact of such factors, 
survey based qualitative study is needed. Though there are some qualitative analyses available 
in literature on the determinants of NPL, those are not done simultaneously with the 
quantitative studies. Moreover, previous qualitative studies suffer from two major 
shortcomings. The first one is the inadequacy of sample size in most of the cases and the second 
one is the exclusion of conversant respondents. All the previous survey-based studies collected 
opinion either from bankers or from borrowers or both. But the opinions of the respondents of 
two very important categories namely, regulators and researchers are not considered in the 
previous survey-based studies as far as I know. Specially, anonymous opinion of the officials 
working in the regulatory body is very important because those officials deal with loan 
performance and have the real clues about the causes of NPL.  
Therefore, the present dissertation adopts a mixed method of quantitative and qualitative 
analysis in the investigation of factors responsible for the high NPL of the SCBs of Bangladesh. 
In the quantitative analysis, a total of 14 hypotheses are tested. These propositions include 5 
macroeconomic issues and 9 on bank-specific factors developed through comprehensive 
review of literature and gap analysis. The macroeconomic factors are real GDP growth rate, 
unemployment rate, change in real effective exchange rate (REER), stock price index and real 
lending rate. Note that ‘inflation rate’ has been dropped from the initial specification for its 
autocorrelation with REER and ΔREER has been used instead of REER for stationary purpose. 
The bank-specific variables are deposit growth, loan deposit ratio, management inefficiency, 
credit growth, bank size, capital adequacy ratio, growth of interest waiver, ALM risk 
management and ICT risk management. Note that I avoided ROA or ROE since SCBs are 
losing concerns and they depend on continuous budgetary support from the government. 
However, the quantitative analysis on the impact of supply of loanable fund (represented by 
deposit growth), growth of interest waiver (as proxy of forbearance), ALM risk management 
and ICT risk management combining with the impact of other exogeneous and endogenous 
factors is the first of its kind to the best of my knowledge. 
In the qualitative analysis, I collected the opinion of 394 respondents with a five-point LIKERT 
scale against a minimum sample size of 385 required for a large finite population. The survey 
is conducted among four categories of respondents namely, state-owned banker, borrowers of 
SCBs, officials of regulatory body involved with offsite and onsite supervision and regulation 
of the SCBs and researches who usually conduct researches on credit related issues. Survey 
based qualitative analysis accommodating opinion of regulators and researchers along with that 
of bankers and borrowers is also the first of its kind as far as I know. I collected primary data 
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on seven broad issues. These issues are macroeconomic conditions, corporate governance, 
credit risk management, loan administration, external pressure and internal malpractice, legal 
and regulatory framework, and competition in the banking industry. The parameters or 
variables of the issues of macroeconomic conditions, credit risk management and loan 
administration are designed in such a way that the outcome of the qualitative analysis on these 
issues can confirm or deny the outcome of quantitative analysis.  
As for econometric techniques of analyzing the quantitative factors, four estimators namely 
Pooled Ordinary Least Squares (OLS), Fixed-effect (FE), Random-effect (RE) and Generalized 
Least Squares (GLS) are used. Moreover, a comparison of the estimations of these four 
estimators are made through Breusch and Pagan Lagrange multiplier test and Hausman test to 
find the most efficient result. In the estimation process, model specification is validated though 
various diagnostic tests including panel unit root test, multicollinearity test, omitted variable 
test, heteroscedasticity test, autocorrelation test, and cross-sectional dependency test. The 
estimators mentioned above are used to regress a total of 3 (three) models. The first two models 
capture the stand-alone impact of only macroeconomic and bank specific variables. The third 
estimates the joint impact of the bank-specific and macroeconomic factors. For the robustness 
of the study, GMM estimation is also performed, but the GMM model itself is not significant 
at conventional significance level of <0.05 in terms of AR(1). On the other hand, technical 
analysis of qualitative factors is done through principal component analysis (PCA). In the 
process of analyzing the principal component, I conducted various tests for ensuring a precise 
result. These include the reliability test of survey data through Cronbach’s alpha, linearity test, 
sampling adequacy test through KMO Bartlett’s test, data reduction suitability test through 
Bartlett’s test of sphericity, significant outlier test, data distribution test, communalities test 
etc.  
According to the outcome of the panel data regression, a combination of macroeconomic and 
bank-specific factors explains the variation of NPL ratio of the SCBs of Bangladesh while 
standalone macroeconomic or bank-specific factors cannot explain the variation. In terms of 
the significance of individual factors, regression of Pooled OLS, FE, RE and GLS estimators 
suggest that unemployment rate, real lending rate and change in REER have significant positive 
correlation with the NPL ratio. This outcome confirms the finding of most of the previous 
studies. The unpredicted direct relation between NPL ratio and real GDP growth rate, though 
not unprecedented, is probably the result of business expansion by large borrowers during 
economic upturn withholding the repayment of current loan. Among the bank specific 
variables, deposit growth has been found to have an inverse association with the NPL ratio 
showing the significance of the supply of loanable fund in explaining the variation of NPL 
ratio, which has not been explored before. Similarly, ALRM and ICTRM are also found to 
have significant impact on the NPL ratio when assessed combinedly with other traditional 
macroeconomic and bank specific variables. Other bank specific variables sch as loan deposit 
ratio and management inefficiency have significant positive association with the NPL ratio as 
per the estimations. Conversely, credit growth and bank size are found to have significant 
negative correlation with the NPL ratio. These are all in conformity with the previous findings 
and the current model specification. Other factors included in the specification namely, stock 
price index, forbearance, and CAR cannot explain the variation of NPL ratio of the SCBs. 
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GMM estimation, though not significant at the level of AR(1) = Pr<0.05, suggests that previous 
year’s NPL ratio rises current year’s NPL ratio.  
Regarding qualitative analysis, PCA of primary data reveals that poor corporate governance is 
the most influential component, which raises NPL. The second influential factor is the 
inadequacy of legal and regulatory framework and the third one is inefficient loan 
administration. Other principal components, which intensify the NPL are: adverse 
macroeconomic conditions; pressure from influential quarter and malpractice by the bankers; 
poor credit risk management; and unhealthy competition in the banking industry.  
The paper highlights the need for policy adjustment and operational modification in line with 
the findings of the quantitative and qualitative analysis. Both the quantitative and qualitative 
analysis reveals that macroeconomic condition impact loan performance of SCBs. 
Accordingly, this paper recommends for considering potential movement of exogeneous 
factors while formulating the lending policies and caring out lending operations. This 
dissertation also suggests for considering external competitiveness of economy while 
sanctioning large loans to the exporter borrowers. The discovery of a significant inverse 
relation between the supply of loanable fund (represented by deposit growth) and NPL ratio 
warrants the need for building low-cost core deposit base by the SCBs for easing the credit risk 
management accommodating appropriate risk appetite. Meticulous compliance of 
internationally best practiced rules and regulations can easily resolve the loan deposit ratio, 
management inefficiency etc. issues and reduce the NPL. Current study suggests for 
establishing a formal coordination channel between BB and MoF for improving the capacity 
of the SCBs specially for maintaining credit quality through improving corporate governance, 
and controlling external pressure and internal malpractice. Such coordination between these 
two authorities can help establish compliance and credit culture in SCBs. Nevertheless, there 
are some more complex issues such as composition of board, disposal of a growing number of 
pending cases with money loan court, maintaining accountability of the sanctioning authority 
for concerned NPL, raising bank size by merging losing small banks with larger ones, and 
ensuring enough punishment for willful defaults. Disposal of these issues requires the reform 
of legal and regulatory frameworks, which is not possible without strong political commitment.